FAQ

📦 Products & Delivery

What types of products do you sell?

We offer AI prompts, SaaS toolkits, design templates, Notion templates, Canva templates, business documents, and creator resources.

How do I receive my products?

All products are digital. After payment, you'll receive an instant download link via email. You can also access them anytime from your account.

Are the products compatible with my device?

Yes! All our products work on Windows, Mac, Linux, and mobile devices.

💳 Payment & Pricing

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?

Absolutely. We use industry-standard encryption and never store your card details. Payments are processed by Shopify Payments (PCI-DSS compliant).

🔄 Refunds & Returns

What is your refund policy?

We offer a 30-day money-back guarantee if you're not satisfied with your purchase. See our Refund Policy for details.

🛠️ Technical Support

I'm having trouble downloading my product.

Email us at support@primewearllc.tech with your order number, and we'll send you a direct download link.

📄 Licenses & Usage

Can I use your products for commercial projects?

Yes! Most products come with a commercial license. Check individual product descriptions for specific terms.

Can I resell your products?

No, reselling is not permitted. Products are for personal and commercial use only.

Still Have Questions?

Contact us at support@primewearllc.tech or use our contact form.