Shipping policy

Last Updated: October 3, 2026

Prime Wear LLC specializes in digital products — AI prompts, SaaS tools, templates, design assets, and creator resources. All products are delivered electronically. There are no physical shipments.

Digital Delivery Method

All products sold on primewearllc.tech are delivered via:

  • ✅ Email — Download link sent to your registered email address
  • ✅ Account Dashboard — Access all purchases anytime from your account
  • ✅ Direct Download — Click to download immediately after purchase

Delivery Time

  • Instant Delivery: Digital products are delivered immediately after payment confirmation (usually within 1-2 minutes)
  • Email Confirmation: You will receive an order confirmation email with download links within 5 minutes
  • Lifetime Access: Re-download your products anytime from your account — no expiration

No Shipping Charges

Since we sell digital products only, there are no shipping fees, no handling charges, and no delivery delays. You get instant access to your purchase.

Order Confirmation

After successful payment, you will receive:

  1. Payment confirmation email
  2. Order summary with product details
  3. Direct download links
  4. Invoice (available on request)

What If You Don't Receive Your Order?

If you don't receive your download link within 30 minutes of purchase:

  1. Check your spam folder or promotions tab
  2. Verify that the email address you provided is correct
  3. Log in to your account to access the download from your dashboard
  4. Contact us immediately:

We will send you a direct download link within 1 hour.

Payment Processing

All payments are processed securely via Shopify Payments. We accept:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

International Customers

We serve customers worldwide. All prices are in USD. Your bank may apply currency conversion fees, which are not controlled by Prime Wear LLC.

Refunds

For information on refunds and returns, please see our Return and Refund Policy.

Contact Information

Prime Wear LLC
3016 Barrybrook Ct
Springfield, IL 62702
United States

📧 support@primewearllc.tech
📞 +1 402 876 0404